product and payment policy

Product availability

Lead time is dependent on stock availability. Please note, most of our stock is specially made for the individual and this may affect the lead time.

Please allow 5-10 working days plus freight transit time. This will allow for manufacturing and delivery of the materials.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Kim Brouns Management (Pty) Ltd t/a Blooming Wonderful will contact you via email and provide a revised shipping schedule.

Delivery Policy (be specific)

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please contact us before making any purchase for any service through this website.

Shipping

SA counter to counter
We have three different types of Deliveries:

  1. Counter to counter: deliver takes up to 48hours. We will send you a tracking number, you can then go to your nearest post office and collect your items.
  2. Standard Delivery: takes up to 5-7 working days. We will send you a tracking number, you can then go to your nearest post office and collect your items.
  3. Collect from our office: You are more than welcome to collect your order from our Office in Somerset West, weekdays from 9am-4pm.

Address:

Unit D43 Olive Grove Industrial Estate,
Old Paardevlei Rd,
Somerset West

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Refunds/returns Policy (be specific)

Should you for any reason not be happy with our product, please contact us via email and state what is incorrect with our product. Unfortunately, we don’t allow items to be returned if you are simply not happy with it, or no longer like the product. Most of our items are personalized and therefore cannot be resold.

Payment Options and Pricing

Kim Brouns Management (Pty) Ltd t/a Blooming Wonderful is not currently a VAT registered company. Therefore, all prices on our website are stated exclusive of VAT and will be charged as they are published on our website. All prices exclude freight and any other charges that may apply unless otherwise stated. Our prices fluctuate constantly, and Kim Brouns Management (Pty) Ltd t/a Blooming Wonderful reserves the right to change prices in accordance with price changes from our suppliers, market conditions, or any other external factor. Should there be a pricing error on the website, in any correspondence Kim Brouns Management (Pty) Ltd t/a Blooming Wonderful or by any other communicative method, the right is reserved by us to cancel the order and offer the product(s) and/or service(s) at the correct price.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready!

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Kim Brouns Management (Pty) Ltd as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.

Banking Details

Account Name: Kim Brouns Management (Pty) Ltd)

Bank: Nedbank

Account: 1162022523

Branch: 198765

Swift Code: NEDSZAJJ

For more information about how to order, special order requirements and other payment options, please contact our Support Team on 021 852 8573 or email info@bloomingdecorhire.co.za